Ascension Health Communications Specialist in Weston, Wisconsin

Job ID: 254918

Communications Specialist

Weston, Wisconsin


Additional Job Information

Title: Communications Specialist

City, State: Weston,WI

Location: WIAPP 3400 Ministry Pkwy

Department: SCH MTS Communication Center

Additional Job Details: Full - Time Rotating 36 hours Weekly

About Us

In Wisconsin, Ascension operates 24 hospitals and hundreds of related healthcare facilities that together employ more than 23,500 associates. Across the state, Ascension provided more than $230 million in community benefit and care of persons living in poverty in fiscal year 2016. Serving Wisconsin for 169 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest non-profit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia. Visit We’re looking for talented associates to join us as we continue advancing healthcare across Wisconsin.

Job Description

Job Summary:

The Communication Specialist receives and responds to emergency and non-emergency telephone and radio calls for medical assistance.


  • Responds to calls in a time-sensitive manner.

  • Ensures appropriate and accurate routing of calls.

  • Dispatches emergency units and coordinates air medical flights as appropriate and per established algorithms.

  • Maintains documentation of calls and physician/service referrals for legal, medical and statistical purposes.

  • Follows up with referring entities for ease of access, marketing, evaluation, and quality improvement.

  • Obtains appropriate landing zone information and provides instructions to set up a suitable landing site.

  • Provides base radio and mission following service for transport operations, maintaining tracking of all vehicles and ensuring safe and timely arrival of the transport crews at destination.

  • Facilitates communications between med crews and physicians, nursing staff, police, fire, and EMS services.

  • Constantly monitors conditions that could present safety concerns to transport crews (i.e. weather, road construction).

  • Accurately records transport requests and pertinent information related to transportation of a patient.

  • Generates information reports from medical transportation databases.



  • Required Credential(s):

  • Certified Flight Communicator credentialed from International Association of Medical Transport Communications Specialists (IAMTCS) required within 12 Months (1 year) of hire or job transfer date, or by 12/31/17.


  • HS or Equivalent

  • High School Diploma and knowledge of medical terminology required Completion of a medical certificate program (ie Medical Assistant, Nursing Assistant or Health Unit Coordinator) or Associate's Degree in in a related field preferred

Work Experience:

  • Minimum three (3) years of experience directly applicable to the primary work required.

How To Apply

We urge you to apply to any/all positions that you have interest in, and should you fit the qualifications for the role we will certainly reach out to you. Please ensure you complete all required fields within the application (indicated with an asterisk), as well additional information that is requested of you. Information that you offer us will better assist us in understating your qualification and fit for the position(s) you’ve applied.

Also to note, our online application system may not be compatible with non-Windows based operating systems (iPhones, iPads, or Mac Computers) or non-internet Explorer browsers.

Please note that Ascension, and its affiliates and subsidiaries, will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

Equal Employment Opportunity

Ascension Wisconsin is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:


EEO is the Law Poster Supplement