Ascension Health Manager, HR Operations Regional Consultants in St Louis, Missouri

Job ID: 255818

Manager, HR Operations Regional Consultants

St Louis, Missouri


Additional Job Information

Title: Manager , HR Operations Regional Consultants

Location: Remote / Virtual - Travel required

Department: Human Resources Operations 001

Additional Job Details: FT, Days

About Us

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2017, Ascension provided more than $1.8 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 165,000 associates and 34,000 aligned providers. Ascension’s Healthcare Division operates more than 2,600 sites of care – including 153 hospitals and more than 50 senior living facilities – in 22 states and the District of Columbia, while its Solutions Division provides a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.

Job Description

Position Summary:

The Manager, HR Operations Regional Consultants is responsible for the management and delivery of training, coaching and communications programs within Human Resources focused on improving the operational efficiencies and effectiveness across Ascension. Under the direction of the Sr. Director, HR Operations, the incumbent will oversee the HR Regional Consultants team and serve as a key partner to HR leaders within the market health ministries, as well as HR Centers of Excellence.

Essential Functions :

  • Leads and manages the HR Operations Regional Consultant team to ensure the highest quality service delivery.

  • Develop and maintain strong relationships with HR Leaders, HR Partners and Advisors at the market level.

  • Work collaboratively with HR Operations and Technology leaders to implement HR programs and initiatives at the national and market level.

  • Coordinates activities with CoE’s, Symphony, AIS, MSC and Markets in order to assure consistency & optimization of overall service delivery

  • Ensure development, maintenance and delivery of curriculum to support Manager Self Service and HR end-user training and change management initiatives.

  • Work with HR Operations Regional Consultant team to analyze HR service delivery and performance data and metrics in order to continuously optimize operational efficiency and effectiveness.

  • Utilize data and metrics to recommend HR process improvements, re-designs and / or system enhancements.

  • Help the team resolve complex issues related to HR programs and processes

  • Manage and support projects as assigned within HR Operations

  • Prepares and submits detailed work plans for review with the Sr. Director, HR Operations on project requirements and priorities for HR service delivery.

  • Monitors task assignments to ensure they are performed on schedule, within intended scope and to a defined level of quality. Reports progress to the Sr. Director, HR Operations

Other Major Accountabilities :

  • Promotes, exemplifies and supports the Ascension Core Values of Service of the Poor, Reverence, Integrity, Wisdom, Creativity, and Dedication

  • All work is performed with a direct reflection of the Mission, Vision and Values of Ascension Health

  • Performs other duties and responsibilities as assigned

Physical Demands and Work Environment :

  • Position is not required to be located in St Louis Mo, but could involve extensive travel at times

Education and Experience :

  • B.A or B.S. in Business, Human Resources or related field is required.

  • Five (5) to Seven (7) years of relevant management and Human Resources Operations experience is required

  • Prior experience in managing operations teams and developing training programs is required

  • Excellent communication skills; strong interpersonal skills and influencing ability

  • Experience supporting remote team members

  • Thrives in a fast-paced environment with rapidly changing priorities and business needs

  • High integrity and ethics in handling confidential information

  • Strategic/critical thinker with business acumen

  • Highly collaborative style and strong team orientation

  • Attention to detail and strong analytical skills

Equal Employment Opportunity

Ascension Health is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster: ”

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension Health participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E -Verify (link to E-verify site)