Ascension Health Switchboard - All Saints in Racine, Wisconsin

Job ID: 251398

Switchboard - All Saints

Racine, Wisconsin

Regular/Rotating

Additional Job Information

Title: Switchboard

City, State: Racine,WI

Location: WF - All Saints Hospital

Department: Telecom Switchboard

Additional Job Details: Full Time 36 Hours Weekly

12 hour weekend every other weekend and 12 hours every other holiday. Weekdays 3:00PM to 7:30PM.*

About Us

*Weekdays 3:00PM to 7:30PM - 12 hour weekends every other weekend and 12 hours every other holiday**

In Wisconsin, Ascension operates 24 hospitals and hundreds of related healthcare facilities that together employ more than 23,500 associates. Across the state, Ascension provided more than $230 million in community benefit and care of persons living in poverty in fiscal year 2016. Serving Wisconsin for 169 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest non-profit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia. Visit www.ascension.org/wisconsin. We’re looking for talented associates to join us as we continue advancing healthcare across Wisconsin.

Job Description

Job Summary:

Operates the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

Responsibilities:

  • Receives and relays internal and external calls and provides general information according to protocol.

  • Maintains desk directories, on-call list, reference guides and other associated reference materials.

  • Operates beeper and paging system to contact personnel and code team.

  • Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.

Qualifications

Education:

  • HS or Equivalent

  • High School Diploma or equivalent required

Work Experience:

  • Minimum three (3) years switchboard/Answering Service experience required. Customer Service experience preferred.

How To Apply

We urge you to apply to any/all positions that you have interest in, and should you fit the qualifications for the role we will certainly reach out to you. Please ensure you complete all required fields within the application (indicated with an asterisk), as well additional information that is requested of you. Information that you offer us will better assist us in understating your qualification and fit for the position(s) you’ve applied.

Also to note, our online application system may not be compatible with non-Windows based operating systems (iPhones, iPads, or Mac Computers) or non-internet Explorer browsers.

Please note that Ascension, and its affiliates and subsidiaries, will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

Equal Employment Opportunity

Ascension Wisconsin is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

M/F/Disabled/Vet

EEO is the Law Poster Supplement

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccpeeosupplementfinaljrfqa508c.pdf