Ascension Health Patient Accounts Representative in Jacksonville, Florida

Job ID: 258047

Patient Accounts Representative

Jacksonville, Florida

Regular/Day

Additional Job Information

Title: Rep-Patient Accounts

City, State: Jacksonville,FL

Location: PE Central Processing

Department: Billing Under Arrangement

Additional Job Details: Full-Time,Day, 80 hours,Bi-weekly

About Us

St. Vincent’s HealthCare, part of Ascension, is a faith-based, not-for-profit health system that has served the people of Jacksonville, Florida and the surrounding communities since 1873. From its humble beginning to its current status as a regional healthcare system, St. Vincent’s HealthCare is widely recognized for delivering personalized, compassionate care that balances high touch with high tech.

Job Description

Job Summary:

The Patient Accounts Representative is the initial contact for the public. Receives payments and allowances and performs data entry of payments, allowances and account adjustments in an accurate and timely manner. Handles inquiries, completes correspondence, accepts private payments and posts cash on a daily basis.

Responsibilities:

  • Reviews and processes insurance explanation of benefits statements for accuracy. Refers debit/credit balances to collectors and refers credit balances for resolution. Reviews accounts on which credit balances exist and determines reason for the credit balance. Appropriately adjusts the contractual allowance if in error, completes a transfer if a payment was applied to an incorrect account or requests a refund if an overpayment exists.

  • Reports recurring insurance payment discrepancies and works with team to resolve. Identifies accounts on which contractual adjustments are incorrect by working the daily credit balance report.

  • Reconciles bank deposits to payments entered into the financial system in a timely manner to ensure accurate account data.

  • Reviews accounts and responds in a timely manner. Responds to third party inquiries and works to resolve circumstances that create unwarranted debit/credit balances.

Qualifications

Education:

  • Diploma

  • High School Education or equivalent required Associate's degree or Technical degree in a related field, or combination of High School degree and related experience preferred

Work Experience:

  • 2 Years Preferred Technical Experience.

How To Apply

Applicants may proceed by clicking the "Apply Now" button. To apply later, return to the Employment page at www.jaxhealth.com

In addition, you may apply via one of our Employment Kiosks in the following locations:

St. Vincent's Medical Center Riverside, adjacent to Human Resources Employment and Employee Relations, Suite 1102 located at 1 Shircliff Way, Jacksonville, FL 32204 or at St. Vincent's Medical Center Southside in Human Resources, Suite 220 located in the Roger Main Building, 2nd floor, 4203 Belfort Road, Jacksonville, FL 32216

Equal Employment Opportunity

St. Vincent's Healthcare (SVHC) will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

To comply with federal regulations of the Immigration Reform and Control Act (IRCA), all employees are required to complete an Employment Eligibility Verification form (I-9). This law applies to individuals hired, including PRN, part-time and temporary employees and students.

Additionally, St Vincent's Healthcare is an E-Verify employer. E-Verify is a web based program administered by the U.S. Department of Homeland Security, USCIS Verification Division, and the Social Security Administration that supplements the current I-9 eligibility verification process. The program determines whether the information provided by the new hire matches government records and whether the new hire is authorized to work in the United States.