Ascension Health Call Center Representative in Indianapolis, Indiana
Job ID: 256574
Call Center Representative
Additional Job Information
Title: Call Center Representative
City, State: Indianapolis, IN
Location: St. Vincent Health North Bldg
Department: Call Center 002
Additional Job Details: Full-Time,Evening, 40 hours Weekly
3pm - 11pm 4 evenings/week. In addition every other weekend.
St. Mary’s Health, in partnership with St. Vincent in Indianapolis, is a member of Ascension Health – the nation’s largest Catholic and non-profit health system. We are a faith-based health ministry serving communities in Indiana, Illinois, and Kentucky. With a medical staff of more than 750 physicians, St. Mary’s specializes in cardiac, surgical, orthopedic, rehabilitation, neurosciences, women’s, children’s, seniors, emergency, and trauma services. For more than 140 years, St. Mary’s has been guided by its mission of serving all persons, with special attention to those who are poor and vulnerable.
The Call Center Representative answers incoming calls and performs triage of inquiries.
Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
Collects relevant caller data to assist with measurement, tracking and reporting activities.
Track inquires, questions and answers and provide resolution.
Performs additional clerical duties as assigned.
High School Education or equivalent required
Associate's degree or Technical degree in a related field, or combination of High School degree and related experience preferred
2 Years Preferred Technical Experience.
Healthcare experience highly preferred.
How To Apply
Service of the Poor. Reverence. Integrity. Wisdom. Creativity. Dedication.
These are the Core Values we uphold at St.Vincent.
If they describe you, you may be a good candidate to join our nationally-recognized team at one of our many Indiana ministries.
To view our job openings, visit www.stvincent.org/jobs
To apply for a position online, click the "Apply Now" button.
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The Spirit of Caring
Equal Employment Opportunity
St.Vincent is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
EEO is the Law Poster Supplement
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
St. Vincent, a member of Ascension Health, participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (link to E-verify site)