Ascension Health Business Analyst - Automation in Indianapolis, Indiana

Job ID: 254259

Business Analyst - Automation

Indianapolis, Indiana


Additional Job Information

Title: Business Analyst - Automation

City, State: Indianapolis, IN

Location: AH Ministry Service Center

Department: Performance Excellence

Additional Job Details: Full-Time

About Us


Unleash Your Human Potential

Want to align with a growing, future-focused company while making a difference in the lives of others?

Agilify partners with businesses to unleash their human potential by mastering intelligent process automation. Not only do we change the way people work, we empower them to do more.

With years of experience in the automation space, our team of practitioners, trainers and developers partner with our customers throughout their automation journey to deliver the necessary training, technology, or advisory services to take our partners to the next level.

Based in Indianapolis, IN, we believe that Intelligent Process Automation is more about the human than the robot. It's that focus, along with our custom solutions and unmatched experience that sets us apart from the competition.

If you want to take your career to the next level, then Agilify may be the company for you.

Job Description

Job Summary:

The Business Analyst - Automation provides complete small to medium solutions for multiple business customers.


  • Technical Expertise – Breadth and Depth: Possesses expertise in project management methodologies, tools and techniques.

  • Works independently within technical area, applying in-depth knowledge of multiple technologies, as appropriate.

  • Acts as a resource and mentor to AHIS professionals in their area(s) of technical expertise.

  • Understands architectural issues, and factors them into decisions and recommendations.

  • Familiar with all Ascension Health functions and services.

  • Understands customer requirements and their impact on the technical direction of a solution.

  • Can quickly come up to speed on the unit’s products, services and basic business processes, and determine the role technology can play to support their success. Anticipates how technology enhancements will affect other business areas.

  • Understands the business impact of different solutions, and can assess the tradeoffs between business needs, technology requirements and costs.

  • Helps customers define requirements, clarify their current and future technology needs, and determine how to best meet their needs including determining the resources required.

  • Analyzes cross-technology and cross platform issues.

  • Evaluates the technical and economic feasibility of proposed solutions.

  • Conceives and implements projects that may require systems integration, small teams and multiple technical platforms.

  • Manages moderate sized projects, typically lasting a year or less.

  • Leads the analysis of vendor proposals, evaluation of build versus buy, formulates the project plan, establish the critical path, coordinate vendors, build and conduct tests, and track project progress.

  • Also selects and directs project teams, and serves as a knowledge base (e.g., on business issues).

  • Works directly with senior users in defining new application requirements, resolving project issues, and developing business strategy.

  • Communication Skills: Able to clearly communicate expectations, plans, and requirements for a project.

  • Also able to deliver balanced feedback to team members throughout the duration of the project.

  • Customer Service Role: Works effectively on a continuing basis with customers to understand and explain business and technical issues.

  • Seen by customers as a resource in AHIS for technical solutions.

  • Can produce complete project plans, RFPs, and RFIs.

  • Decision Making: Negotiates and commits to deliverables with customers.

  • Within the context of the project, has complete authority to select tools and methodologies, establish timelines and milestones, make work assignments, and approve work output. Negotiates terms with vendors and manages their work.



  • Bachelor's Level Degree in Business or related field required

Work Experience:

  • PMI Certification preferred

  • Experience in the healthcare industry preferred

  • Minimum of 3+ years of related business analyst experience required

  • Experience with CRM applications and/or large ERP systems preferred

  • Working knowledge of standard Project Management methodologies, and corporate business standards and processes preferred

  • Planning and implementing projects from beginning to end required

How To Apply

How to Apply

If you are interested in joining the Ascension Ministry Service Center Team, please apply by completing an online application.

Equal Employment Opportunity

Ascension Ministry Service Center is an EEO/AA employer: M/F/Disabled/Vet.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

The Ascension Ministry Service Center participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)