Ascension Health Automation Developer I in Indianapolis, Indiana

Job ID: 254261

Automation Developer I

Indianapolis, Indiana

Regular/Day

Additional Job Information

Title: Automation Developer I

City, State: Indianapolis,IN

Location: AH Ministry Service Center

Department: Performance Excellence

Additional Job Details: Full-Time

About Us

Agilify

Unleash Your Human Potential

Want to align with a growing, future-focused company while making a difference in the lives of others?

Agilify partners with businesses to unleash their human potential by mastering intelligent process automation. Not only do we change the way people work, we empower them to do more.

With years of experience in the automation space, our team of practitioners, trainers and developers partner with our customers throughout their automation journey to deliver the necessary training, technology, or advisory services to take our partners to the next level.

Based in Indianapolis, IN, we believe that Intelligent Process Automation is more about the human than the robot. It's that focus, along with our custom solutions and unmatched experience that sets us apart from the competition.

If you want to take your career to the next level, then Agilify may be the company for you.

Job Description

Job Summary:

The Automation Developer I provides the technical support for the Ministry Service Center (MSC). Ensure efficient and compliant procedures and processes are in place to support the MSC objectives are achieved, if not exceeded.

Responsibilities:

  • Ensure desktop configurations and applications adhere to AHIS standards;

  • Troubleshoot and document PC operating system, printing, configuration, and software issues;

  • Set up and maintain system security while complying with security policies and coordinating with stakeholders on process improvements, periodic reviews and audits

  • Provide Level 2 customer service support on for MSC Associates software and hardware, audio-visual, security system issues through AHIS ticketing system;

  • Provide intermediate diagnostic support of integration for the MSC infrastructure, applications and related services;

  • Act as link between centralized AHIS Helpdesk and MSC Associates to track project deliverables and/or resolve issues;

  • Successfully handle most moderately complex, escalate issues that cannot be resolved to management

  • Plan and organize work so the Service Level Agreement objectives are realized;

  • Contributes ideas and actions towards the continuous improvement of team’s processes

  • Understand and apply Business Technology processes, policies, procedures and internal control standards;

  • Provide analytics such that Ministry Service Center Associates can effectively leverage their knowledge to better fulfill their mission

Qualifications

Education & Experience :

  • Bachelor's degree in related field, or combination of High School degree and related experience required.

  • Bachelor's degree in related field preferred.

  • 3 years of techincal experience preferred.

  • Technical facilitation experience preferred.

  • Knowledge of modern training techniques and tools in technical subjects.

  • Experience in designing technical course content.

  • Ability to address training needs with complete courses.

  • Strong working knowledge in MS Office, Adobe, Articulate.

  • Outstanding communication skills and comfortable speaking to crowds.

  • Excellent organizational and time-management abilities.

  • Degree in a relevant technical field preferred.

  • Certification such as CTT+ (Certified Technical Trainer) preferred.

How To Apply

How to Apply

If you are interested in joining the Ascension Ministry Service Center Team, please apply by completing an online application.

Equal Employment Opportunity

Ascension Ministry Service Center is an EEO/AA employer: M/F/Disabled/Vet.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccpeeosupplementfinaljrfqa508c.pdf

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

The Ascension Ministry Service Center participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)