Ascension Health Registered Nurse - Call Center in Glendale, Wisconsin

Job ID: 275090

Registered Nurse - Call Center

Glendale, Wisconsin


Additional Job Information

Title: Clinic RN Call Center

City, State: Glendale,WI

Location: CSM Office Center/Eastlake

Department: Other Patient Sprt Svcs 001

Additional Job Details: Part-Time,Rotating, 20 hours,Weekly

About Us

In Wisconsin, Ascension operates 24 hospitals and hundreds of related healthcare facilities that together employ more than 23,500 associates. Across the state, Ascension provided more than $230 million in community benefit and care of persons living in poverty in fiscal year 2016. Serving Wisconsin for 169 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest non-profit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia. Visit We’re looking for talented associates to join us as we continue advancing healthcare across Wisconsin.

Job Description

Call Center RN

As a Call Center RN for Ascension you will enjoy a dynamic work schedule, including shift differentials, while working in a comfortable, call center environment.

Why Share Your Skills With Ascension?

  • Heart of Care: Nurses are at the heart of the care we provide. That’s why, at Ascension, we invest in our nurses so they can have a positive impact on the people and communities we serve.

  • Front Lines: Nurses are on the front lines of the care we provide, and for that reason, Ascension prides itself in employing some of the best nurses inWisconsin . And while we pride ourselves in having some of the most experienced nurses in the state, we always welcome exceptional new nurses who are eager to join us.

  • Working Together: Nurses are at the heart of the care we provide. We work together to achieve a highly collaborative nursing environment that leads to more positive outcomes for you and your patients. We are committed to working together to create change. As you embark on the first step of your nursing career, we’d like to invite you to take it with us.

We provide Our Nurses:

  • Staffing Support: We offer flexible staffing based on patient volume so nurses don’t get overwhelmed.

  • Teamwork: Our open, highly collaborative work environment allows nurses to identify and share ideas across disciplines so we can all give better care.

  • Scheduling: From self-scheduling to flexible shifts, we’re implementing new ways to offer nurses more and better options.

  • Learning: Beyond helping to identify areas of improvement daily, our nurses also get access to a wide range of learning opportunities and support.

What you will need:


  • Required Credential(s):

  • Licensed Registered Nurse credentialed from the Wisconsin Board of Nursing or current home state license for multi-state license recognition "Compact State" obtained prior to hire date or job transfer date.

  • Preferred Credential(s):

  • BLS Provider credentialed from the American Heart Association (AHA).


  • Diploma

  • Graduate of a board-approved Registered Nurse Program required.

  • Bachelor of Science in Nursing (BSN) preferred.

Work Experience:

  • Pediatric experience preferred; Minimum two years Med/Surg or Acute care experience preferred; Prior experience in ambulatory care setting with triage experience preferred; 3-5 relevant clinic experience required.


  • The Call Center is open from 4pm to 8am. Weekdays are mostly always 8 hour shifts from 4pm to 12:30pm or 8pm to 4am.

  • Nurses are scheduled to work 8 hour shifts during the week and they have the option of working 8, 10 or 12 hour shifts on the weekends.

Equal Employment Opportunity

Ascension Wisconsin is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:


EEO is the Law Poster Supplement