Ascension Health Patient Service Representative (PSR) in Appleton, Wisconsin
Job ID: 265693
Patient Service Representative (PSR)
Additional Job Information
Title: Patient Service Representative
City, State: Appleton, WI
Location: MMG Appleton Medical Group1531 Madison
Department: Madison Center Behavioral Health, Infectious Diseases and Neurology Float with potential to cover shifts at our Oshkosh Clinics.
Additional Job Details: Full-Time Days, 40 hours Weekly
In Wisconsin, Ascension operates 24 hospitals and hundreds of related healthcare facilities that together employ more than 23,500 associates. Across the state, Ascension provided more than $230 million in community benefit and care of persons living in poverty in fiscal year 2016. Serving Wisconsin for 169 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest non-profit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia. Visit www.ascension.org/wisconsin. We’re looking for talented associates to join us as we continue advancing healthcare across Wisconsin.
The Patient Service Representative performs clerical and reception duties associated with patient registration.
Greets patients and visitors, responds to questions/concerns and directs them to appropriate location. Provides on-going communication with clinical staff regarding patient status.
Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.
Determines and accepts required payments, including co-pays and deductibles.
Obtains authorization for procedures, services and/or admissions as required by health plans. May provide estimation of costs for services for patient.
Coordinates and/or schedules patient procedures, consultations and tests.
Certified BLS Provider credentialed from the American Heart Association (AHA).
HS or Equivalent
High School graduate or equivalent required Previous education in medical terminology strongly preferred
- No experience required; experience in the job related field preferred.
How To Apply
We urge you to apply to any/all positions that you have interest in, and should you fit the qualifications for the role we will certainly reach out to you. Please ensure you complete all required fields within the application (indicated with an asterisk), as well additional information that is requested of you. Information that you offer us will better assist us in understating your qualification and fit for the position(s) you’ve applied.
Also to note, our online application system may not be compatible with non-Windows based operating systems (iPhones, iPads, or Mac Computers) or non-internet Explorer browsers.
Please note that Ascension, and its affiliates and subsidiaries, will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
Equal Employment Opportunity
Ascension Wisconsin is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.
For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
EEO is the Law Poster Supplement